P&S Healthcare Ltd / Hilary underwear Terms and Conditions
WHEN YOU ORDER
When you place an order with P&S Healthcare Ltd / Hilary underwear we will:
PAYMENT AND SECURITY
We will only accept payment using a valid credit or debit card. We accept the following cards;
All items are priced in Pounds Sterling and include V.A.T. @ 20%. Please note there is no VAT included in Children's Products
If paying by cheque please note that clearance will be necessary before the goods can be despatched.
Export orders will not be despatched until payment has cleared.
These conditions of Sale and any contracts made under them are governed by and shall be governed and construed in accordance with the laws of England and Wales whose courts shall be the courts of exclusivecompetent jurisdiction unless we determine otherwise.
CANCELLING AN ORDER
Under the distance selling regulations, customers have the legal right to cancel their order up to seven working days of receipt of the goods. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. You must inform us by e-mail and return the goods in new and unused condition with the original packaging to us, along with a copy of the invoice or receipt. We will then issue a refund (excluding p&p) via the customers Credit Card or another chosen method. Please note it is your responsibility to pay for all return postage. Were serve the right to refuse; exchange or refund if the goods have been worn or used, unless returned under complaint and the complaint is accepted by us.
Every reasonable care has been taken to ensure that descriptions in the catalogue and on our web site are accurate. If for any reason an item is not acceptable, it may be returned unused, and in its original packaging, within 30 days and a full refund for the goods only will be issued or replacement will be given.
Any exchange will incur a small cost for Admin and Postage but this is quoted at the time the exchange is completed via the telephone with a customer service member. If an error has occured on our part these costs are waivered and the exchange or replacement is covered by P&S Healthcare Limited
We do not accept returns after 30DAYS of ordering goods.
We hope you will be very happy with the goods you have purchased.
Please note that for hygiene reasons washed or worn items cannot be exchanged.
If goods are found not to be of merchantable quality, they may be returned within 10 days and a replacement will be sent, or the money refunded.
The information we collect from customers is only used to process and deliver an order.
The information we collect consists of the information supplied by customers at the point of sale using the online order form, the non-internet order form or our enquiry form.
This information is:
We will treat your personal information in accordance with the United Kingdom's Data Protection Act 1998. We will not pass on your details to any third party and your personal data will be stored in the UnitedKingdom.
The information we have will be as accurate and as up to date as your last transaction with us.
You have the right as an individual to check the information that we hold about you, by e-mailing us and to request that we correct any errors in your personal information. If there are any mistakes or inaccuracies we will delete or correct it immediately.
P&S Healthcare Ltd is registered under the Data protection act.
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You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, orotherwise use PS HEALTHCARE content in any way except for your own personal, non-commercial use.
You also agree not to adapt, alter or create a derivative work from Any PSHEALTHCARE.CO.UK or UPSEYDAISY.COM content except for your own personal, non-commercial use.
Any other use of PSHEALTHCARE.CO.UK AND USPEYDAISY.COM content requires the prior written permission of the P&S HEALTHCARE Ltd.
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